My refrigerator blows cold air on top but does not freeze.
Answer Hello Freddy,
This sounds like it could be a possible sealed system restriction or possibly a Freon loss. You will need to remove the evaporator cover and inspect the frost pattern to determine the issue. If there is an ice ball where the Freon lines enter the freezer compartment, it is a Freon loss causing the issue and the leak will have to be located and sealed before Freon is re-introduced into the unit. If there is just frost in the center or other area of the evaporator coils or even frost building up on a Freon line behind the unit, the issue will be a sealed system restriction. Either case requires a Freon certified technician to complete the repair since Federal law requires it.
FF is what is on the display where ref. temp. showed up when doors opened. Now the ref. isn't working at all. Whats wrong?
Answer Frustrated customer,
The FF on the display is an error code for the freezer fan not running. You will want to check at the control board to make sure that there is power being sent to the fan. You will want to unplug the unit for a minute to allow it to reset then plug back in and test for 12 vdc to the evaporator fan. If there is power then the fan is either blocked by ice or the motor has failed. If there is no power then the control board is faulty and would need to be replaced.