Temperature for the refrigerator set at 33 degrees (coldest setting). Internal temperature is 44 degrees. Do I need a new thermostat? How do I get the internal temperature colder?
You will want to test the thermistors in the unit to make sure that they are good. The thermistor resistance at 44 degrees should be approximately 11K ohms and if not within range then the thermistor is faulty and would need to be replaced.
Freezer is not freezing food. Food is cold but not frozen. What could be wrong?
Answer Hello Mary. You will need to check the coils in the freezer and see if there is an even frost pattern on them. If not, then the unit has a sealed system failure and you will need an HVAC tech to repair the unit.