On my ice dispenser the water button works and the crushed ice works. When I put it on cubed only thing I get is more crushed ice. I reset it and unplugged the fridge. Still just crushed ice in both ice settings, any help would be great thanks.
There are a couple of things to look at. The first thing that you will want to check is to make sure that the solenoid is not stuck in the up position. When you pull out the ice bin, look back where the motor is and there will be a square hole where the arm on the bin goes into. Make sure that the solenoid shaft is in the down position. If not the push down and slide the bin back in and check for cubed ice. Also push on the light switch and push the dispenser lever when the bin is out to make sure that the solenoid is moving up and down when it calls for cubed ice. If this checks ok then you will want to make sure that the dispenser door is closing all the way and not allowing moisture to migrate back into the freezer causing ice build up in the crusher housing of the bin. Check the crusher bin housing to make sure that there is not ice behind the flapper door that would cause the door not to open.