Hi, my flapper will not open to let ice go into cup?
Answer Hello Leslie. Test for power going to the solenoid. If there is power there and it does not open, you will need to replace the solenoid 6421JB2002P on the unit.
Refrigerator not cooling. Fan for coils not working and not dirty. Condenser not coming on. Freezer also not cooling.
Answer Hello Rob. You need to check and see if the main control board on the back of the unit is bad and not sending power to the fan motors and the compressor on the unit. Also, check the wiring on the unit. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html