My tub would not spin, it tried but couldn't move completely. I took the washer apart and the bearings on the back of the tub moved freely but the shaft on the spider was very wobbly, could this be the problem and do I have to replace the bearings as well as even though they move freely? Thanks!
Answer Hi Greg. Yes it is recommended that both the spider part # 4434ER0002A and the rear outer tub part # AJQ35154201 w/ bearings be replaced at the same time. Since the spider is wobbly You need to make sure the inner basket spider mount bolts are not elongated (wollered-out). It will throw the whole spin off balance. The inner basket is part # 3045ER1006E it also includes the spider assy. Replace the main bolt part # 4040FR4051C to see if it is sloppy on the spider shaft. Thank You.
The spider has disintegrated and each arm has rotted and broken off. Why has this happened? Is there a warranty for this?
Answer Hello Pau. It sounds like the spider 4434ER0002A is bad and will need to be replaced. As for the warranty, you will need to contact the manufacture for a factory warranty. We are a parts supplier. However, if you purchase the part from us, you will have a 1 year warranty on the part.
The service tech said the spider needed to be replaced without actually inspecting to see if it is worn out. Does the manufacturer require the spider be replaced while replacing the bearings?
Answer Hello Kevin. You can look at the spider and see if there are bearing traces worn into the shaft. If so, the spider 4434ER0002A will need to be replaced. If not, you should be fine using the old spider. Hope this helps.