The bake element sparked flamed and fizzled out i knew the element needed to be replaced (very obvious)
Vicki M. • Eugene, OR • February 24, 2015
My Repair & Advice
Once I realized the bake element was toast, I went online to look for the part; your website made it easy after I got the appliance model numbers I needed (the ability to check the part compatibility was great!), made the online order for the bake element (ordering a needed additional oven rack in the process). Once the element arrived (less than 2 days--wow!), I walked through the (mostly obvious) steps: turned off the breaker at the electrical panel, detached the element from the wires/connectors in the back of the oven (being careful not to let them slip through the holes in the back of the oven), attached the element, fired it up (running the exhaust fan to take care of the smell). Works great. This being my first oven repair, I checked for videos online to make sure I wasn't missing anything--my biggest concern: I hadn't disconnected an oven element before and I didn't want to pull at the wrong places on the connectors (running the risk of pulling wires apart from the connectors).