The rollers were broken on the top dishwasher rack (bosche)
D. Keith H. • Santa Fe, NM • April 19, 2015
My Repair & Advice
Removed old rollers and axels and installed new ones. Used needle nosed pliers to remove old axles and rollers and put new ones on by hand, just snapped them onto the rack frame and pushed new wheels onto the new axles. Discovered that the end caps of the metal guide that the rollers move in just rotate out on a hinge principle in order to remove the rack in order to put the new rollers on.