Cracked panel glass inner oven door
George P. • Red Bank, NJ • November 21, 2014
Appliance: Frigidaire Frigidaire/gas Range PLCS389DCB
My Repair & Advice
Opened oven door to the fully opened position. Pulled up the the lock located on both hinge supports and engaged it in the hook of the hinge levers. You may need to apply a little downward pressure on the door to pull the locks fully over the hooks. In addition, you may need to use a flat head screwdriver to "help" engage the hinge locks over the hook. Hold the door securely on both sides (not the door handle). Pulled the bottom of the door up and toward me to disengage the hinge supports. Kept pulling the bottom of the door toward me while rotating the top of the door toward the range to completely disengage the hinge levers. The entire oven door and hinges were then separated from the oven box. I placed a soft work blanket over a dinette table and placed the oven door flat (frontside down) on top with the handle positioned over the edge of the "worktable". Removed the phillips screws fastening the outer glass metal trim to the inside door assembly. Cleaned and staged the stainless steel door trim with handle for later reassembly. Removed and cleaned (e.g. oven cleaner) outer glass pane, removed next series of phillips head screws from inside metal trim and assembly. Removed and cleaned glass pane No. 2. Removed 3rd series of phillips head screws from box spacer assembly. Carefully lifted, removed and disposed inside cracked glass. (Used letter sized paper to diagram oven door screw and trim positions for later reassembly.)
Special thanks to AppliancePartsPros.com for online parts diagram, part ID and top tier "live" customer service who confirmed (glass panel) replacement part no. and order submission. Ordered part on Saturday, received and installed replacement part on Tuesday! Total 100% Customer Satisfaction!!