Refrigerator and freezer were warming and cooling
Cathleen S. • Lake Forest, IL • October 05, 2014
Appliance: General Electric Refrigerator ZISB48DYB
My Repair & Advice
We just had the Defrost Timer replaced less than 90 days ago. Called the appliance company who came to diagnose ($109) and it was the same part, (a $34 part). The part was warrantied, but not the service, which was $270. I saw them install the part in July... less than 5 minutes! The company told me that they bill not by time spent on labor, but according to the "national average" for that repair. They wouldn't give me the warrantied new part without doing the labor. I checked with AppliancePartsPros.com and read reviews of how easy the job is. It's unplugging the old and plugging in the new. And APPros warranties their parts for one year. My husband did the "job" and we're back on. What a scam these appliance companies are running. Also, the 85-day old part was Made in Mexico. Our new part from APP is made in USA.
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Repair Time Estimate
Less than 15 minutes