The turntable motor needed replaced
Jean E. • Mooresville, NC • May 09, 2014
Appliance: General Electric Counter Top Microwave JE2160SF03
My Repair & Advice
My husband and I purchased the turntable motor through AppliancePartsPros.com, which was a deal compared to other companies. We made the project much more difficult than it had to be. We have a built-in GE Profile Spacemaker, which of course, is built-in, to our cabinetry. We removed the microwave without incident, but we were a bit confused which part of the bottom panel to remove. There was a circular, metal "plate" covering - what we strongly believed was - the motor. However, since this was the first time the motor had been replace, the metal plate had not been tampered with and the metal connectors were still intact. There were thin sections of metal cover attached on each side to the main bottom panel. This confused us. We questioned as to whether we should snip the metal attachments and remove the plate (which, in the end, we learned was correct) but not before having a major issue. So...we removed all of the screws on the bottom panel and discovered that something dropped inside. We had to make a special trip for a special tool to remove the side panels, learning that what we removed inside was the capacitor. Yikes! Carefully, and protecting ourselves from any high voltage shock, we had to refasten it. Then we replaced the panels. From that point, it was a "piece of cake". Had we not removed all of the screws and opted to remove only the circular, metal panel, the job would have been completed in less than one hour. But in the end, the microwave was repaired without serious injury or damage. Just a warning for those who have the same type of microwave. Be cautious as to which screws you remove from the bottom panel.