Broken glass plate in kitchenaid microwave Henry P. • Dallas, TX • December 25, 2014 Appliance: Model KITCHENAID MICROWAVE. My Repair & Advice Ordered the replacement from AppliancePros. This item has been backordered since July, 2014. The log jam finally broke and AppliancePro sent the replacement early this week. They are really customer oriented. Very competent orgaqnization. Was this review helpful to you?