Drawer rails cracked
Ted H. • Watkinsville, GA • December 13, 2014
Appliance: LG Refrigerator LFX25960SB
My Repair & Advice
The cold cut drawer on my LG fridge was no longer staying suspended under the shelf because the plastic rails to hold it up had cracked. I called in to these guys and the fellow who helped me out was great. Very helpful. The part number was stamped on my old rail but it wasn't showing up, so the agent went into the exploded view drawing and found them that way. He explained their return policy and that I need not worry though because he was sure he had the right part. They arrived quickly and he was right! I'm all set. Also ordered a water filter cartridge, which was reasonably priced. I would definitely recommend/return.