Broken harness wire in 2 drawer kitchenaid refrigerator
Lewis C. • Cato, NY • November 24, 2014
Appliance: Model KDD024RVX00
My Repair & Advice
Original cable and routing was not engineered properly. Cable was on back order for over a month from KitchenAid factory.
Daily use kinked and wore out the wires inside the cable. KitchenAid changed the cable routing and doubled the length of the cable. Instructions were limited and not very clear. The biggest problem was figuring out how to release the drawer slides. And there was very little room to get your hands and arms in behind the drawer.
I hope this was a once in an appliance-life job. I could reduce the repair time in half the next time since I now have experience.