The flange shaft assy corroded and cracked
Jeff D. • Morrow, OH • October 13, 2014
Appliance: Samsung Washer WF350ANR/XAA-0000
My Repair & Advice
By watching your video on replacing that part,by the way it should have been covered under samsungs 10 yr direct drive warranty ,but since i m not a certified service co. that voided their warranty but if i would have paid a service co 3 to 4 hundred dollars in labor they would have covered the parts since thats all their warranty covers after the first year anyway. samsungs reps claim that there are not any issues with these shaft assy failures my washer wasnt 2.5 yrs old when began having balance issues,.further more when i told them how i came to the solution of my problem that i had seen several complaints on this very problem they stated they could not control post on the internet and had no recalls on this complaint on file
and ill bet if they could i would still be trying to fiqure out why my machine would not balance its load during spin cycles' so much for vibration reduction technology or vrt !.when you get down to the cause of the problem it is probably the low amount of water this machine uses. the clothing soaks much of water up in the drum which leaves a very small amount in the tub to dissolve dirt and soap. the shaft assy on my machine looked exactly like all the ones i saw online caked with soap and dirt which caused the cast material to weaken and crack from corrosion.now that i have repaired the washer i need to find out more about what the water level should be . Thanks for the info and fast service on the parts order.
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