Dishwasher not cleaning dishes properly
Peter M. • Columbia, SC • October 04, 2014
Appliance: Whirlpool Dishwasher DU915PWKB0
My Repair & Advice
A new tenant reported that the dishwasher was not cleaning the dishes properly. I asked them to call me when they had filled it and I would attempt to diagnose the problem. I anticipated a pump issue. I put the unit model number into your website and discovered that it was very likely the ring bearing. Three days later when the part arrived I returned to the house, removed the bottom spinner and discovered that the seal was missing (probably lost during cleaning,) With your help, I fixed the problem in 4 minutes.