Kitchen aid icemaker would not make ice i had recently spent over $1 100 on repairs and wanted to get this done myself!
William B. • Tyler, TX • January 12, 2015
Appliance: KitchenAid Ice Cube Maker KUIS18NNJW7
My Repair & Advice
With the help of your website, I was pretty certain (after ruling out what had already recently been fixed) the problem was the grid cutter assembly. I have had this type icemaker since about 1983, and have replaced one of these before and felt certain I could do it again. I felt especially good about trying it because of your company's returns policy. The item arrived in two days and was easily placed after the old one was removed. The machine makes enough ice now....I could go into the ice business!! Thanks for your help, your service, AND your policy of accepting returns.