Constant and consistant unbalanced loads
Edward G. • Colchester, CT • March 15, 2014
Appliance: Model KENMORE ELITE QUIETPAK9 #110.27082602
My Repair & Advice
First I tried to level the washer using about a half tub of water and the holes in the side of the tub as a reference level line. After that the machine still would error for an unbalanced load on EVERY load. It would sound like someone had a hammer and was trying to break out from inside the machine when it went into a spin cycle. I did notice that when the tub was half full of water that there was no bounce in the tub from the suspension rods/springs, it was almost touching the floor. I assumed the springs were worn so I ordered this kit. When the new springs/rods arrived I compared the spring tension between the old and new and couldn't tell any difference. I guess I couldn't compress them enough by hand because the new springs/rods fixed the problem! This new greaseless design with the bushing cups is a great improvement over the original design I replaced, the machine is running like new.
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Repair Time Estimate