E-24 error on Bosch dishwasher. Drain pump issue. Can I reset the drain pump or troubleshoot it somehow before I go through taking it out? I probably have to take it out to reset the drain pump. Can you tell me how to do that?
Answer Hello Lorie,
First look at the installation. Not draining properly does not necessarily mean the drain pump has failed. Make sure if the drain was connected to a garbage disposer that the plug in the disposer connection was knocked out. Also make sure the drain line has not gotten crimped. The next thing to do is open the door, remove the filters. There is a single screw with a torx head that will need to be removed. This will expose the drain pump impeller. Make sure there is no foreign objects in this area. The best way to clear the area is with a "wet vacuum". There is no "reset" for the drain pump and it can be replaced from the front through the kickpanel.
Dishwasher is making gear turning noise, water is coming in and draining but no spray. From earlier reply sounds like the impeller is bad. If the water is coming in and out does this mean the moter is still good? How do I check this to see if it is the impeller that needs to be replaced, or the whole motor? How do I get the dishwasher to run with door open?
We do not recommend trying to run the dishwasher with the door open. To access the circulation motor you will need to pull the unit from installation and rolling it on its back. You will then remove the screws holding the base pan in place and allow the base pan to partially open. You will then be able to access the circulation pump. Check the impeller for damage and for something being caught in it.