On any cycle, I hear the hum of the motor, but there is no water flowing or pumping. I've checked that the water valve is open and cleaned out the large object trap.
The trap did have water still in it which I removed with a wetvac.
Is it the pump or clogged filter/hose? Is this user repairable?
In order to check the sump assembly to make sure that there is nothing clogged in the pump you would need to pull the unit out and remove the bottom of the unit. This will give access to the pump assembly to be able to see if it is clogged. It will also give access to the circulation pump. You will want to make sure that there is water coming into the unit.
E-24 error on Bosch dishwasher. Drain pump issue. Can I reset the drain pump or troubleshoot it somehow before I go through taking it out? I probably have to take it out to reset the drain pump. Can you tell me how to do that?
Answer Hello Lorie,
First look at the installation. Not draining properly does not necessarily mean the drain pump has failed. Make sure if the drain was connected to a garbage disposer that the plug in the disposer connection was knocked out. Also make sure the drain line has not gotten crimped. The next thing to do is open the door, remove the filters. There is a single screw with a torx head that will need to be removed. This will expose the drain pump impeller. Make sure there is no foreign objects in this area. The best way to clear the area is with a "wet vacuum". There is no "reset" for the drain pump and it can be replaced from the front through the kickpanel.