What would cause the ground wires to melt in bosch dishwasher connection box?
Answer Hello James. Someone had to apply power to the ground wires and this caused a direct short and melted the wires in the unit. You will need to repair the short and see if any other parts were damaged on the unit as well.
What does the "F" code mean?
Answer Hello Frank,
The "F" code is part of the control boards' self diagnostic circuit. It indicates the general area in the units' circuitry where a problem has been sensed by the board.
I purchased a new control module order #3560948 and I can't figure out how to get the old one out. I was told something about 3 notches on the bottom need to be depressed, but I don't see them.
Also, do I need to program the new control module?
Answer Hello Laura,
You cannot see the notches. You just have to use a small screwdriver and press up on one end while applying a bit of outward pressure on the control, press toward the center while continuing the pressure, then toward the other end. If you continually apply a slight outward pressure on the control as you slide the screwdriver across the bottom you can actually feel when you hit the notch. Don't bother looking for the notches. You cannot see them. If you look at the new part, you can see where the notches are from the small cutouts.
The new control will have to be programmed. The part will have instructions with it since every one programs differently. Please let us know if you do not receive the instructions and we will get a copy out to you.
My Bosch dishwasher stopped working in the middle of a wash cycle. Now the controls don't work (indicator lights don't come on) and the machine won't start. Checked the main breaker panel and no breakers are tripped. I'm thinking that the main control module went bad. Is this the likely cause? If I purchase the replacement part from you and this turns out not to be the problem, can I return the part?
Answer Hello Paul,
First remove the kick panel and check in the electrical connection box down there for melted wire nuts. If they look good, you need to check the power switch for continuity when it is in the on position. If it tests good, next check the door switch. If all this checks good, the board has most likely failed. If you order the part and install it, you can still return it with in 365 days by simply calling for a return authorization. Let us know if you require further assistance.