I purchased a new control module order #3560948 and I can't figure out how to get the old one out. I was told something about 3 notches on the bottom need to be depressed, but I don't see them.
Also, do I need to program the new control module?
Answer Hello Laura,
You cannot see the notches. You just have to use a small screwdriver and press up on one end while applying a bit of outward pressure on the control, press toward the center while continuing the pressure, then toward the other end. If you continually apply a slight outward pressure on the control as you slide the screwdriver across the bottom you can actually feel when you hit the notch. Don't bother looking for the notches. You cannot see them. If you look at the new part, you can see where the notches are from the small cutouts.
The new control will have to be programmed. The part will have instructions with it since every one programs differently. Please let us know if you do not receive the instructions and we will get a copy out to you.
My Bosch dishwasher stopped working in the middle of a wash cycle. Now the controls don't work (indicator lights don't come on) and the machine won't start. Checked the main breaker panel and no breakers are tripped. I'm thinking that the main control module went bad. Is this the likely cause? If I purchase the replacement part from you and this turns out not to be the problem, can I return the part?
Answer Hello Paul,
First remove the kick panel and check in the electrical connection box down there for melted wire nuts. If they look good, you need to check the power switch for continuity when it is in the on position. If it tests good, next check the door switch. If all this checks good, the board has most likely failed. If you order the part and install it, you can still return it with in 365 days by simply calling for a return authorization. Let us know if you require further assistance.
It looks like your part has a different wire connection than my original part but I belive your part is the one I need. Is that what you mean by needing a jumper?
Answer Hello Rod,
When you remove the old board, as a general rule, if it has a jumper, it will be necessary for the new board to operate properly. If the old board doesn't have a jumper, it is usually not needed for the model in question. I was able to find a note in a parts listing that shows that "SHU53 needs coding plug (jumper) 167782 sold separately". You should read the instruction sheet for the part closely to determine if your model specifically needs it or not.
I replaced a control module w/2H error code with a new module and connected the jumper plug as it was on the old board. The new module showed a 2H error code again on the second cycle. Is the jumper plug used on the new module? Is there potentially something else wrong?
The 2H error code is an indication that the last wash cycle was too long, greater than 99 minutes. This could be that the water is coming into unit is too cold or the heater system has a fault. Possibly a bad heater, Hi-limit, flow switch, NTC, or control module heater relay. Since the control unit was just replaced you will want to test the other parts of the heating system. Also check for broken wires that come through door that go to the heater circuit.