The latch on my detergent dispenser is broken and the door will not stay shut. Can I just purchase the latch and spring and is there a way to replace it, or do I need to buy the whole dispenser? If I need to buy the whole dispenser, why do you sell the latch and spring individually?
Answer Hello J.M.,
The latch and spring can be replaced individually, but this is a very difficult task to perform so the detergent cup will open correctly. It also is a waste of money many times when you order the latch and spring when you get into the apparatus and find that there are more tiny parts with damage that prevents the new parts from operating properly. The most common occurrence is the door itself will have damage and will not remain in its' installed position. You do not have to order the entire assembly, but I strongly recommend to go ahead and closely inspect the small parts inside it and make sure there are no tabs broken off that will prevent the assembly from holding together.
I too have a Detergent Dispenser door that will not stay latched closed. I have removed the dispensers sliding cover and spring with no problem.Can not see anything obviously wrong with the cover, the spring or the latch. However, since the door will not stay closed I guess the latch is worn or the door is warped. If I replace the latch, how do I get the old one out and put the new one in? Can the job be done without taking the dishwasher door apart? Thank you.
Answer Hello CBH,
Since the soap dispenser is not serviceable, meaning individual parts are not available, the entire dispenser has to be changed out. The outer door panel must be removed to do this so before you start, discontinue power to the unit. When you remove the door panel, you will raise the curtain to see six miniature screws. I have seen two variations. Hex headed, about 3/16 inch, and miniature torx. Which ever it is, I found the tiny tools at a local electronics store. Be sure to reinstall the little black curtain as if there is a leak, it protects you from the shock and fire hazards that are possible when electricity and water combine.
I have received a Detergent Cup Latch (Part Number AP2802332) from AppliancePartsPros, and would like to know how to get the old part out, and the new part in.
Answer Dispenser – Top Load Dispenser (2)
Top-load dispensers measure rinse-aid levels, but not with removable reed switches as with traditional dispensers. The dispensing mechanism also operates differently from traditional dispensers. All top-load dispensers are unvented.Detergent doorRinse-aid reservoirDetergent cup
HINT: Resistances of actuator and rinse-aid sensor cannot be measured. Top-load dispenser actuator terminalRinse-aid level sensorMechanism latches at the bottom of the dispenser. Thank you.
Will this part come with installation instructions?
Answer This part does not come with instructions. This answer was located on our Repair Forum, this is a free service in which technicians will assist with answering repair questions for our customers. Please use this link to assist in your repair.