We are getting, more & more often, an E:13 error and no drain situation. We replaced a suspect main control board, but the E:13 condition persists. The pump runs & pumps water, when tested. All lines & hoses to & from the pump are clear.
Should the impeller on the pump spin very freely or give some resistance when spun with fingers?
Although the pump resistance reads ~ 18 ohms, why would it work when tested but, possibly, not perform during wash cycles?
Thank you for your consideration...
Answer Hello Deborah. If the board is new, test for power to the pump. If there is no power, replace the wiring harness. If there is power, replace the pump. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html
Can the drain pump be removed from the washer through the front access hole? I am getting Error 13 during the wash cycle and the manual says it is not draining. I see the water sitting in there. I have to run a quick wash cycle and it drains then. I would like to replace the pump. On your web site Part number 00436440 will work per live chat person.
Answer Hello Charlie,
The drain pump 00436440 cannot be changed through the little hole. The main front panel has to be removed unless you can change it from the rear, (tough but not impossible). Changing the drain pump from the rear does require the removal of the rear panel and reaching through the unit to the front where the drain pump is mounted. Changing it from the front requires the main top, control panel, and main front panel be removed. As a note, the part number listed is correct for the model number posted.
Washer WFMC3200UC/01 I was looking at pump. Is there a way to tell if it is this issue or the control. Is there a way to send into diagnostic to spit out an error code. It keeps getting to 2 minutes left for drain then doesn't finish. Took out the filter nothing stopped up?
Answer Hello Doug,
You should test for voltage to the pump when in drain. If voltage is getting to the pump and it isn't running, the pump has failed. If the pump is running and the water isn't coming out of the drain line and there is no clogs, the impeller has seperated from the motor shaft and the pump should be replaced.