The soap dispenser is not opening during washing. Do I need to replace the whole dispenser (AP2834000) or just the lid (AP3195294)? Thanks.
Answer Hello Bill. If there is power going to the dispenser, then you will need to change the dispenser assembly. Hope this helps.
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Soap dispenser does not open during wash cycle, but everything else looks ok. I dont have test equiment for voltage. Would it most likely be that the dispenser unit needs to be replaced?
Most likely the detergent dispenser would be causing the issue of the door not opening but there is a possibility that the control board may not be sending the message to open. It is always best to test the product to determine failure.
The soap dispenser will not open during a wash cycle.
Answer Hello Joe,
The soap dispenser is the most obvious cause of this failure but, the control can also cause the issue. You can test at the dispenser for 120Vac. If the voltage isn't sent there, the board is the obvious issue.
My rinse aid dispenser lid won't stay closed. The latch to keep it closed won't engage. Do I have to get the whole dispenser or just the rinse aid door kit? If just the kit how do I get access to replace it?
Answer Hello Rob. You should be able to replace the dispenser door kit 00431413. Connect spring to door & dispenser housing posts. While keeping spring attached to posts, carefully slide door onto housing --making sure door tabs engage dispenser door rails. Door levers don’t need to be preset during installation.