The new filter does not sit in the unit properly to open the valve. Any ideas ?
Answer Hi Mick. If the water filter does not set correctly in relation to the head assy. and lock without leaks, it needs replaced. The head assy. is part # 240396002. Thank You.
Trying to remove water filter base #240396002. Have removed all phillips screws
and several nut driver type screws from the housing along both sides of refrigerator compartment, but something is holding the housing very tight in the area of the filter base. I'm afraid if I pull on it anymore, it will break. What am I doing wrong?
Answer Hi Gyro. There are hidden screws in the Lt. Side of the control box. (the left panel with the rear damper). The long screw is to the rear of the damper area. Then when it is apart the front and lt. side will "hinge' Together . You can look for the hidden screw behind the fdilter hsg. in the rear center. The water filter base is part 240396002. Thank you.
Do I need special tools to remove the front control and base filter housing? If not, what tools do I need?
Answer Hi Millie. In the front part there are 3 phillips screws on the bottom and you can feel the holes they are in. There is also a left side control box cover5 going from front to back with 2-more phillips screws. They might also be 1/4" nut driver style. There is also another front screw (#4), in the back lower rt. underneath, behind the base filter hsg. The base filter hsg. is part # 240396002. Thank you.