How do I disconnect the water line from the base water filter or the AP3687338?
Answer Hello Mike. You press in on the plastic fittings where the hose connects to the base. Once pressed flat, the lines will pull out of the base 240396002.
Hi, I am trying to take off the water filter housing in side the fridge. I took off the four philips head screws but cannot unscrew the large screw behind the air filter housing. How can i release that screw? I do not recognize the type.
I am trying to replace the water filter base because i am not getting any water through dispenser. Thanks
Answer Hi Steve. Try disconnecting the water line connection under the freezer door. The John guess fitting has round release clips at each end. Press them in as you pull out the lines. Then put the fridge tubing in a deep pan and command for water now. Has the water tank frozen part # 241532006 behind the crisper drawers? Remove it and thaw it slowly in a warm sink water. Set both controls mid way as freezer air can migrate from the bottom of the freezer and back through the air rtn. which is a fixed oval grill. Examine all of this. As far as the large screw, use a plastic putty knife in between the cabinet wall and the housing part # 241755201. Apply light outward pressure as you are removing the long screw. Thank You.
Have water to filter housing installed new filter have no water going in filter.
Answer Hello Tom. Based on the information you provided, it sounds like the water filter base 240396002 is bad and will need to be replaced on the unit.
Water is dripping from the Puresource2 water filter housing drain holes do I replace the water filter base or the water valve?
Answer Hello MDL. Based on the information you provided, it sounds like the water filter base 240396002 is bad and will need to be replaced. Hope this helps.
The new filter does not sit in the unit properly to open the valve. Any ideas ?
Answer Hi Mick. If the water filter does not set correctly in relation to the head assy. and lock without leaks, it needs replaced. The head assy. is part # 240396002. Thank You.