Hi, Not sure on the relay boards. I see two part numbers. Is one for the top and one for the bottom or are they serial# specific. I have no voltage to the bake element in the top oven.
Answer Hello John! Relay board 318022002 is used for the upper oven. Relay board 318022001 is used for the lower oven. If you are not getting voltage to the bake element on the upper oven only and the electronic board is accepting the commands you will need to replace the relay board 318022002. Hope this helps!
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When I turn on the oven, it goes to the preheat screen and then it turns off. If I make multiple attempts, usually I can make it work. Which part would eliminate this problem?
Answer Hello Fred,
If the issue is with the lower oven, you will need to order the relay board 318022001. If it is the upper oven, you will need 318022002. If both bake compartments are giving this symptom, you will need to check the breaker and the power connections in the junction box at the units' power connection.
Both the top and bottom oven have stopped working. The bottom oven will heat, but will not maintain proper temp. We replaced the control panel and nothing changed. What should be our next step.
Answer Hello Brett. Make sure both elements are working in the lower oven. If so, you may have a bad temp sensor 316490001 in the lower oven. If nothing is working on the top oven, you will need to check and make sure the thermal switch 318004900 is not tripped on the unit. If you press in on the red button, and it clicks, it was tripped. Also, it should read closed for continuity. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html If it is good, you will test for power from the relay board. If there is no power going to the elements from the board, replace the relay board on the unit.