Our fridge was not staying cool. Nor was the freezer. The thermostat was all over the place. There was frost built up in the freezer.
Answer Hello Bonnie. It sounds like you may have a defrost problem with the unit. Check and see if there is any frost build up on the evaporator coils in the freezer. If so, you will need to test the defrost heater and the defrost thermostat. They should read closed for continuity when cold. You can test this with a multi-meter TJMA-DMT3. I will include a link at the end to assist you how to use the multi-meter if needed. If both parts are good, you will need to replace the defrost timer. Once the problem is repaired, you will need to thaw out the ice on the coils before the unit will operate properly. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html
IT WILL NOT DEFROST THERMOSTAT TEST OK , HEATER ELEMENT TEST OK SO WOULD LIKE TO REPLACE 241708202 CONTROL BOARD BUT AM NOT SURE WHERE IT IS LOCATED, I DID SEE A PICTURE OF IT AND IT LOOKS LIKE THE PLUG IN SOCKET ON IT WOULD FIT THE PLUG ON THE THERMOSTAT WIRE HARNESS, WAS WONDERING IF THE HARNESS PLUGS INTO THIS BOARD AND HOW TO ACCESS THE CIRCUIT BOARD. THANKS
Answer Buford, The defrost control is a circuit located inside the "genesis" control 5303918341 inside the refrigerator compartment. The dispenser control board 241708202 has nothing to do with the operation of the refrigerator. To access The ELECTRONIC control is located in the housing, mounted in the food compartment along with the light and damper assembly. To remove the Control Housing Assembly, remove the three screws across the front control box and the two screws located in the rear control box. After removing cover over water line on front filter models, remove the screw from the back of the control box. The 2 housings will separate at the left back of the front
housing by sliding the rear housing to the right until the buttons line up with the larger hole in the slots. The Control is mounted on the left and it controls the cycling of the compressor, condenser fan motor, damper motor, and evaporator fan motor, as well as the defrost cycle.
Water drips out of dispenser. Changed water valve and still drips periodically.
Answer Hello Rich. Make sure the filter is good, and the water pressure coming to the unit is good.
Unit will only produce crushed ice. I all ready replaceed the circuit board that has the switches?
You will want to pull the ice bin out and check the opening in the auger motor housing. There is a solenoid in there that either may be stuck in the up position or the solenoid 241675701 is broken.
I ordered an ice actuator and we installed it and when we put the ribbon back into the board the ice dispenser stays on. Any suggestions on what it could be?
Answer Hello Nancy,
You will want to double check to make sure that nothing is causing switch to be ingaged and causing icmaker motor to run. If this checks ok then you my either have a bad ribbon connector 241680002 or control board 241708202.
The icemaker and water both work. The only issue is that the ice maker will NOT dispense any ice. Any suggestions as to why it won't dispense ice. Please note that water is fine...it does dispense.
Answer Hello Greg,
Try heating the auger motor with a hair dryer. These are bad to have condensation which freezes and seizes the motor. If this doesn't solve the issue, you will have to replace the auger motor 241676201. Also, be aware that the auger is left handed threads. In order to get it off, you have to rap on the wrench pretty hard to break the threads loose.