I have installed the EOC that was sent. My oven now works. The new EOC has a zip-tie around the yellow part on the back. Should the zip-tie be kept on or removed?
Answer Hello Ray,
You would want to leave the zip tie on the unit. They put it on the transformer to help keep in place because it is heavy and without the extra support could break off board.
Hi. I returned home and turned on the oven to bake a pizza. There was a buzz and a pop and a smell of burnt electrical. After unplugging it and plugging it back in, everything seemed to work except the oven elements (top, bottom, broil and convection) didn't heat up. The stove top elements and the bottom oven work fine. Even the oven controls (light, temp indicator, etc) all seemed to indicate working order - but nothing heated. I called the store i purchased it from for repair and diagnostic. I was told that the repair would total $460 and that the parts needed were the "control" and the "overlay" because typically in replacing the "control" the overlay was damaged. The part price seemed extreme and I couldn't get the manufacturers part out of them. In looking here - i find the description "control" is a bit vague. I'm wondering it they mean the circuit board 316426501 which according to the Q&A seems NOT to control the oven elements or the clock 316418704 which according to the Q&A seems to control the oven elements is what they meant. Any advice on which controls the oven and may have failed?
Answer Erik, You're on track, You most likely have a damaged/shorted relay control board 316426501 This control board, applies power to all the elements in the range, and would be the most likely issue, based on your post description
My clock, timer and oven controls all seem to work fine but neither upper/lower/broiler elements are getting hot. Is this an indication of a bad clock/timer unit? Are there other parts that might be bad instead or in addition to this part?
Answer Hello TJ. Test for 240 volts coming to the unit. If the power is there, you will test for 240 volts to the elements. If there is only 120 volts, you will need to check and see if the voltage is not coming out of the clock. If not, replace the clock 316418704 in the unit.
Wondering if there are r&r instructions for the eoc on this model? part #316418704
Answer Hello Rob. Pull the unit out and disconnect the power to the unit. Then remove the back panel off the control panel so you can access the screws securing the clock assembly. Remove the screws securing the clock and unplug the wires, one at a time and plug them onto the new clock 316418704 one at a time. Make sure the wires are installed on the correct location on the clock.