My son just purchased a home, Kenmore range Model #790.95032503 was included. Problem is electronic control head not working properly and none of the burners on top of oven and broiler elements work either. If voltage at wall receptacle is correct will new control head solve all the problems. Thank you for all your help in the past as well as the future. Gary
Answer Hello Gary,
There is something fishy about this. You see, all of the wiring for the surface is completely independent of all of the wiring for the bake compartment. If neither are working, this means you will start at the terminal block, (where the power cord is attached to the unit), and work your way back through the receptacle and breaker box. The wiring separates at the terminal block and goes in their respective directions. If the bake compartment fails and the surface still works, the direction for troubleshooting is cut and dry, (and vice versa).
So, it seems like your issue will be a simple one to locate. Be sure to inspect the spades on the power cord for burned spots. If you find any, the receptacle will require replacement and the burned spots have to be sanded off to prevent burning up a new receptacle.
Let us know if we can assist you further.
Code f13 and dr appearing on control panel. Does the entire EOC need to be replaced, or do you just replace the clock timer? Thank You.
Answer Hi Mike. F13 code is a shorted keypad/ clock assy. Part # 318414207. DR code is the door switch part # 316445501 not opening /closing well or a wire connection not tight and needs correction. You can use a putty knife and pop it out from the front carefully. Check the oven sensor part # 316217002 at the back after unplugging the device. It needs to be within 10% of 1800-1100 ohms cold. Rotate the wires so if there is a open (or short) it will show up. Thank You.
Hi, I have a Kenmore stove 1-2 years old and the oven element does not work but the boiler does, what could be the problem? Everything else works. I also unpluged the stove for 30 minutes with no luck. I have 240v to the range. Thanks
Answer Hi Randy. Are you getting 120 vac respectively from each leg to neutral ? Check house supply Outlet. Remove power. Remove back. Remove 1- lead off the element and ohm the element to 32- 38 ohms and not shorted. Isolate one lead plugged into the element wire and call for bake. Element is part # 316225001. Are you getting 240 vac from the clock? The clock is part # 316455420. Thank you.
Both oven elements are not turning on. Everything else is working fine. Besides changing the board can there be another problem, such as a fuse or thermostat.
Answer Hello Robert. There are no fuses on this model. First check and make sure you have 240 volts coming to the unit. If the correct power is there, you will need to test and see if the clock is sending power to the elements. If not, you will need to replace the clock assembly. You can test this with a multi-meter TJMA-DM1. Here is a link on how to use a multi-meter. Hope this helps. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html