error code is stuck on loc machine quit in spin cyle and I've tried to get a e code to come up can't no matter which buttons you pushI think it is stuck in special factory mode how do you get it out of this mode and retrieve the correct problem code
Answer Rascal, First you'll need to "unlock" the control board " “LOC” - control lock is activated." ( Control Lock To avoid having someone accidentally start or stop the washer, press Options and Select at the same time and hold for 10 seconds until “LOC” is displayed alternately with the estimated cycle time. To unlock the controls, press Options and Select at the same time and hold 10
seconds until ”LOC” is no longer displayed.) We'll be sending you some addirtional information that should be helpful to you. Thanks
I can get it to wash but then when it goes to spin and rinse it will not spin. What can I do? or do I have to have someone come out.
Answer Hello Sue. Make sure the unit is draining properly and the pump is not clogged. If so, you will want to check and make sure the door lock assembly 131763202 is not bad on the unit. If it is bad, the unit will only spin slow, and will not spin the clothes out. Hope this helps.
Got 120vac going in but there are no display at all or errors code on the display? I press every buttons on the control board? Please help!
Answer Hello Mike. If there is 120 volts coming to the control 137007000, and the unit does not light up, you will need to replace the control. Hope this helps.
When washer gets to spin mode it shuts down an goes back to begining of the wash.
Answer Hello Dave! You will need to check the pump and see if it is clogged, also blow through pressure hose to make sure that it is not clogged as well. Hope this information helps.