I have an upright Kenmore freezer and it is only reaching 10 degrees F. It will not go lower than than 10 no matters where I set the number on the control. I have unplugged and reset the freezer with no change. The compressor does shut off and on, but will not get colder than 10 degrees. Please advise your thoughts. Thank You.
The most likely cause for the unit operating properly but not getting down to the proper temperature would be a faulty thermistor. If the thermistor is out of tolerance then it will cause the unit to cycle off even if the temp is only 10 degrees. Also make sure that the cabinet has room to breath as this could trap heat in the system and cause the same issue.
Is there a multi-meter test to verify the part is defective?
Answer Hello John. Yes, if there is power to the board, and it does not work, you will need to replace the board in the unit.
Installed new control part # 297370602. works but cant adjust temp. flashing E9.
The E9 would indicate an open thermistor. You will want to check the thermistor for an open circuit and the wiring between the thermistor and the main control board. If correct replace the thermistor 297018400.