Our frontloader wouldn't drain so we cleaned the drain pump and the coin catcher, put it all back together now it won't fill. What could we have missed when we put it back together?
Answer Hello Rick,
The most common thing to overlook that will cause this issue is if you forgot to plug the door switch back in. This is, of course, if you pulled the main front panel. Otherwise, if you turned the water off to the unit, it is common to forget to turn it back on. You might want to remove the front bottom panel to check to see if anything got pulled loose. Also, if you removed the hose from the pump on the side that connects to the outer tub, there is a hose that connects to a plastic adaptor that must be connected properly. This is the pressure switch connection. Without it, the unit will either not fill or it will fill infinitely.
My washer won't drain we cleaned the dainage pump, but it still won't drain. How do we clean the filter and were is it.. do we need a new drainage pump
If you cleaned the drain pump then you would have also had the filter right there. There is not a separate filter from the pump and if the unit is still not draining then you will want to make sure that the impeller of the drain pump is does not spin freely but has a magnetic jump to it. If it spins freely then the impeller shaft is bad and you will need a new drain pump.
How do I construct the cover for the pump water?
Answer Hello Therese. The pump 137108000 comes with the cover for it.
My washer does not final spin if heavy load (fuzzy blanket that seems like a sponge). I replaced the pump thinking that was the problem, but same behavior. Sometimes final spin, sometimes not. Any ideas?
Answer Hello Karen,
You will want to check to make sure that your pressure switch hose is not clogged or kinked. Pull the hose from the lower tub to make sure that there is not debris in the hose that would cause not to drain properly. Also check drain to make sure that there is nothing clogged in drain or drain pump. The Fuzzy blankets can cause heavy lint to get into the drain system and cause clogging.
I replaced my control assembly because a tech diagnosed the washer not agitating or spinning as a problem with the control assembly. After replacing the control panel the washer still does not agitate or spin. The timer otherwise moves through the cycle fine. The door lock lights and seems to work. The pump makes a loud grinding noise but is clear with no debris and the fins are good. It also drains very well. The washer is a front load. Before I plunk any more money into it, could the washers pump cause it not to agitate or spin? Any other suggestions?
Answer Hello Carrie,
The drain pump would not cause the unit to not agitate or spin. If it was a spin only issue that could be the case. Where you will want to look it at the spin control 134149220 or the motor 134869400. Check your wiring between the main control and the speed control for broken loose or corroded wiring. Also check between speed control and motor for the same. If this checks good then you can check the resistance on the motor. Disconnect plug on the drive motor and measure betwen pins 4 & 5 in the motor. If the meter reads between 105 & 130 ohms then motor is good. Outside of these readings the motor is bad and needs to be replaced. Disconnect the plug from motor and measure between 1 & 2, 1 & 3, and 2 & 3. This is measing the windings on the motor. All windings should be between 4 and 6 ohms. If the readings are correct then you want to replace the control board.
Where exactly is the pump located?
Answer Hello Jacob. The pump is located in the bottom of the cabinet under the tub on the right side.