Not sure what is not working - we have the ice setting on Cubes, but it is only crushing the ice. We no longer get cubes. What part are we needing to correct this problem? Model No. PLHS69EGSSO Thank you!
What you will want to check, there is a solenoid 241675701 in the rear of the freezer compartment next to where the auger motor is located. You will want to check to make sure that this is not stuck in the up position. If it is in the up position just use a screwdriver to pop it down. Also check for the linkage for the solenoid to be broken as these are the most likely causes.
Ice is being made however it isn't being dispensed - should the blade be lose or attached to push the ice through the auger?
The drive blade should sit flush against the drum and should not be loose. You will want to get a new drive blade. It may be possible that you need a new auger if the blade has caused warping of the auger.
The drive blade just spins on the auger, thus no ice is pushed forward to dispense. What do I need to replace?
Answer Hello Brenda,
You would want to replace the auger 241716101 and drive blade 241684501. The blade has rounded out on the auger shaft but the shaft will also have damage to it.
The drive blade has become detached from the drum. How is this kept in place? Is the drum supposed to to spin with the auger or is it supposed to spin freely?
The auger shaft should have tabs pressed on it which prevents the drum from spinning freely. Something has probably stripped or cracked. I would recommend to use a video recorder if you have one to make a reference for the reassembly, but to determine what has failed, you will have to disassemble.
My ice dispenser's metal components are all rusty. Any reason you can think of why this would happen?
Answer Hi Rickay. OK, I have to presume that the dispenser assy. is the fountain control area. There are a couple of reasons that this could contribute to all of this. Mainly you look up inside the front of the chute area. Is the chute partially open? This allows the outside air create moisture in this area. The chute needs to close very tight to keep the frozen air internally in the freezer. If the chute is closed then the chute itself rubber seal needs changed part # 5304402125. There is a coiled spring part # 5304401779 that fits on one end of the ice door wire part # 5304401778. It holds back tension on the flapper to keep it closed. If the chute motor has hung up and not closing it too will allow the chute to stay open. It is part # 218740005. There is a disp. throat heater part # 218870201 as well. check it for voltage and continuity. You need to investigate for all parts needed. Thank You.
There is no nut securing the blade. Is that something that I can purchase. The issue is that the auger turns, but the blade and the plastic shute doesn't turn.
Answer Hello PRW. Here is the part the manufacture calls the nut 241685001. You will need to remove the E-ring 241690201 and disassemble the auger 241716101 to see the flat spots. If the drive blade is rounded out, you will need to replace the drive blade 241684501. Hope this helps.
The auger that is in my unit does not have a rectangle end so it doesn't seem that this will work with my unit. Is there another similar part?
Answer Hello PRW. Based on the model number you provided, 241684501 is the correct drive blade. You will need to remove the nut securing the blade and see if the shaft is flat on both sides. Hope this helps.