1) I have a Frigidaire Gallery Commercial Heavy Duty dryer. I cannot find a model or serial number. Is there one, and if so, where would I find it?
2) This dryer dries clothes but takes forever, and doesn't get very hot. Is there a high and low heating element in this unit? I think the high heat element is burned out. Can I replace it?
Answer Hello hardlyhandy. It sounds like the venting system is clogged or kinked. You will need to check the vent and clean it out. Be sure and clean the vent pipe and the dryer air duct assembly. If the air flow is not good, the unit will retain moist air causing the clothes not to dry. Try running the unit with the vent unhooked from the back of the dryer and see if the dryer works properly. We will need your model number to help you more with this. Please call 1-877-477-7278 or post your model number with a new question on the parts page. http://www.appliancepartspros.com/modelnumber_locator.aspx