My filter unit froze and cracked so I have purchaced a new one from you. How do I remove the in and out water lines with out damaging to install the new unit?
Answer Hello John. Press in the the plastic fittings on the waterlines, and they will pull off the filter housing 241521304. These are compression fittings and that is the way you release the lines.
Thank you for your answer to my original question --
Replaced the cracked filter housing with yours -- water dispenser very slow, no ice (yes, I moved the arm back down so it would start making ice again). What can I do? It worked fine before I replaced the filter housing.
Asked by Leah for Model FRS23R4AQ6
Hello Leah. Make sure the water lines going into the filter housing are connected correctly. If so, you may need to replace the filter AP2539088 in the unit if it was not replaced when the housing AP3363492 was replaced.
--- Yes, the water connections clicked into place and fit tightly, and it was a new filter (the correct one). Now what?
Answer Hello Leah. In reference to checking the lines, If you reverse the lines on the unit, it cycles backwards and reduces pressure. You can remove the filter from the unit and test the unit without the filter,just the cap screwed on and see if the new filter may be the issue. If the lines going to the housing are wrong or crimped, that can cause this issue.
Can I bypass internal water filter and connect through the external one?
Answer Hello Gary. The manufacture does not sell a filter bypass for this model number. Hope this helps.
It isn't the filter cup that is broken its the one that holds the filter in place.
Answer Hello Alicia! It seems that the filter cup and housing assembly 241521304 is what holds the filter WF1CB in place. Thanks!
Where are the water line inlet and outlets located on part #ap3363492, and how do i get them off? Thanks for the help.
Answer Hello Mike, you will need to remove the filter housing from the back wall to access these lines. Once you get to them, they have compression fittings that will need to be pressed in to release. Hope this helps.
How do i get the cover off the filter cup and hsg. to get to the 2 bolts?
Answer Hello Mike, there is a screw holding this cover on, it's on the bottom of the cover. Thanks