My filter unit froze and cracked so I have purchaced a new one from you. How do I remove the in and out water lines with out damaging to install the new unit?
Answer Hello John. Press in the the plastic fittings on the waterlines, and they will pull off the filter housing 241521304. These are compression fittings and that is the way you release the lines.
Thank you for your answer to my original question --
Replaced the cracked filter housing with yours -- water dispenser very slow, no ice (yes, I moved the arm back down so it would start making ice again). What can I do? It worked fine before I replaced the filter housing.
Asked by Leah for Model FRS23R4AQ6
Hello Leah. Make sure the water lines going into the filter housing are connected correctly. If so, you may need to replace the filter AP2539088 in the unit if it was not replaced when the housing AP3363492 was replaced.
--- Yes, the water connections clicked into place and fit tightly, and it was a new filter (the correct one). Now what?
Answer Hello Leah. In reference to checking the lines, If you reverse the lines on the unit, it cycles backwards and reduces pressure. You can remove the filter from the unit and test the unit without the filter,just the cap screwed on and see if the new filter may be the issue. If the lines going to the housing are wrong or crimped, that can cause this issue.