The spring for the shoot on door for ice maker has come off. After inspection a part of the plastic holding the rod that holds the spring has broken off. Where can I find a parts diagram and parts list? Thanks
Answer Hello Charles,
I'm sorry but we will need you to verify the units' model number from the I.D. tag, usually found on or near the fresh food compartment ceiling. When we get it, we will be able to look up what model you have and also provide you with a valid part number for the repair. Thank you for your patience and understanding in this matter.
My ice dispenser will only dispense crushed ice and not cubed ice. Everything else works fine. Is it a simple fix?
Answer Hello Jim. It is not an easy fix. Either the solenoid or the power board in the dispenser is bad and will need to be replaced.
My ice dispenser has come apart and no longer works. Do I have to replace the whole door assembly?
Answer Hello Karen,
It depends on what part of the dispenser came off as to what would be needed. Did the door come off, did the lever break. We will need your model number to help you with this. Please post your model number with a new question on the parts page. http://www.appliancepartspros.com/modelnumber_locator.aspx
my ice dispenser does not work on either crushed or cube ice the water dispenser works would this be solenoid or module.
Answer John, We'd expect the issue to be in the auger motor 241676201 or dispenser actuator switch 241689101 or switch 241679101 but not the solenoid. The solenoid determines what type of ice, cubed or crushed, and the auger motor "moves" the ice out of the bin. You first want to check the wiring harness at the freezer door hinge, make sure there are no loose connections or damaged wiring. You will need to remove the ice bin, rail assembly and disconnect the wires from the auger motor, tape the freezer door switch closed and check for 120 VAC to the wires on the motor, when the dispenser paddle is pressed. If you have the voltage, then the auger motor is faulty. If there's no voltage, you'll need to duismantle the dispenser and check the switches.
I want to order a modular Dispenser do the screws come with it?
Answer Hello Sue. No, the screws for the module 241680507 will need to be ordered separately. Hope this helps.
My ice dispenser only dispenses crushed ice even when the control button is selected for cube ice. Is it the ice tray mechanism or the control on the freezer door?
Answer Hello Eileen. You will need to check and see if the solenoid assembly 241675704 is stuck. Also test and see if the boards are sending voltage to the solenoid. Hope this helps.