I used to have the WF2BC filters with the clear casing, and everything worked fine. However, I recently had to replace the filter, and it seems the only filter available are the white plastic casing ones. I inserted one, ran off several gallons of water, then noticed that the water coming out is still cloudy after several days, with a bit of strange smell. I poured a glass and let it sit over two days, and noticed a layer of white sediment on the bottom of the glass. Switched to another new filter, ran through a few gallons of water, then same thing happened...the water dispensed are cloudy still....Given that I live in New York City, I can drink the water straight out of the tap...and the tap water are definitely clearer than the filtered water. Is it just bad luck that the filters are bad? or are these filters don't work as they should?
We are unaware of any changes in the design of the filter other than the casing. This issue sounds like it could be an issue of something that could have collected in the water tank or just a bad run of filters.
I just replaced my pure soure 2 filter and black water came out. Does this mean the filter is bad? It has never happened before.
Answer Hello Jo Jo,
This happened because charcoal is used in the filter assemblies. There is nothing wrong with the new filter, just run about 2 or 3 gallons of water through it and pour it down the sink before consuming the water to prevent a bad flavor also.
I just replaced the puresource2 water filter on my Frigidaire side by side. I changed it because the green light on the water button went out and we weren't getting any water, just ice, still no water, I tried the hair dryer, tried the reset button but it just blinks red and green while pressing the button, nothing works.
Answer Hello Eileen,
You have to hold the button for several minutes to allow the filter to fill with water. Once it fills, it is recommended to throw away at least two gallons of water to bleed any air from the system, since air in the system will cause about a 3 second delay in water stoppage after releasing the dispense button and possible periodic dripping from the dispense tube. If water is still not dispensing, check the water pressure to the unit, make sure the wires are connected to the valve assembly, and try heating the water tank for at least 15 minutes. If heating the water tank corrects the issue, to prevent it from freezing again, set the fresh food compartment to one setting COLDER to increase air circulation.
Just replaced my water filter and it keeps popping out and leaks. Also my ice maker is not working.
Answer Hello Vicky. The icemaker will not work without the filter. You need to replace the filter head assembly 240396002 in the unit. It is bad.