How can I stop the water leaking where the filter is engaged at the o-rings?
Answer Hello Syd. It sounds like the filter base 240396002 may be bad. Hope this helps.
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Trying to replace water filter, but unable to find the correct replacement filter.
Answer Hello Teri. The model number you provided is not a complete model number. The general filter for these is WF2CB.
When water is being dispensed, it is leaking out of the purification box in the upper right hand corner, where the filter is, What part do I need to replace?
You will want to check the filter to make sure that it is not cracked. This would be the most common reason for the leak. If the filter is ok then the filter housing would need to be replaced.
Can my pure source filter be cleaned and reused?
Answer Hello Carol. No, you must replace the filters.
Rails on shelf are broken and does not securely hold the drawer below. Looks like part 42, how do I find out a description of that part and cost?
Answer Edie, item 42 is the rails for the snack pan (first drawer in the refrigerator section). The right side rail is part number 240356501 and the left side rail is part number 240349701. When viewing your model and diagrams on your site, the diagram will be at the top of the page. Once you locate the item needed on the diagrams scroll down the page and you'll be able to match the item number to the part number needed. Hope this helps you, thanks.