My washer "walks" a lot and acts out of balance. Would this be the shocks or the adjustable feet not being correctly adjusted?
David for Model Number fafw3574kwo
Answer David,
You will want to check the levelness of the unit to make sure that it is leveled. Also check the feet to make sure that the rubber on them are not damaged. If the rubber is damaged this could cause issues with walking. You can check the shocks by pushing down on the tub and if it springs back then the shocks are ok.
About 45 days ago, one (right) shock absorber broke on my Kenmore front load washer. I replaced both of them. Now the right spring broke. I was going to order one and saw that you think I should replace them both. Is there anything else associated with this problem that should be replaced? Any help would be appreciated. Thanks
Marty N. for Model Number 417.41142000
Answer Hello Marty,
I always replace both springs 134144700 anytime a shock breaks. These are all of the parts which support the entire tub assembly plus the weight of the water and wet clothes. Anytime a suspension problem has existed, undue stress is applied to the rest of the parts, so since you have replaced the struts already, the springs are the only remaining parts that are advisable to replace.