Hello! We have water flowing from the water dispenser but no ice. We replaced the water filter and housing 11/2012 and everything worked fine for a bit. Ice maker is not making ice. It did for awhile then we manually flipped the arm so it cranked out a few pieces now and then. Now...nothing. I am thinking its either a tube or a valve. Can you point me in a direction so that I can troubleshoot these. I cannot locate a diagram to check the water tubes/valves running to the ice maker.
Answer Hello M. H.,
You will want to pull the icemaker out and check to make sure that the fill tube is not frozen. This is one of the most common reasons for the icemaker to not put water into icemaker. If the fill tube is frozen then you will need to clear the obstruction and replace the water valve 242252702 due to a seeping valve. You will also want to check the filter since it was replaced in november. In areas that the water has a lot of minerals it may be necessary to replace sooner than every 6 months.
Water gets to the block but there ice ice in the block so water spills over top into ice bucket. I have defrosted the block (inlet) and am waiting to see what happens in the next ice cycle. Any idea how the block with the slope to the cube maker clear, froze to begin with?
Answer Chris, A couple of things to consider, first is the freezer temperature too cold ? you want an air temperature of 3 to 5 dgrs. or a product temperature of 0 dgrs, but nothing below 0 dgrs. Is the refrigerator and ice maker level?, so the water enters and flows properly into the ice maker. The most common issue for frozen fill tubes 241796401 and inlet 5304456671 is a "seaping" fill valve 242252603. Water droplets build up and turn into a block of ice. Thanks
The ice maker is not making ice. The fridge will not pump water into tray.
Answer Hello Rufus! You will need to make sure that the icemaker is sending the proper 120v to the inlet valve. If it is and the valve is not filling the valve will need to be replaced, part number 242252702. If the icemaker is not sending the proper 120v to the inlet valve you will need to replace the icemaker, part number 5304458371. Thanks!