Works fine with no water or clothes in it but once it fills with water, the tub drops down so when it starts to agitate it squeaks and bangs. What do you think the problem is?
You will need to check the suspension rods on the unit which would most likely be the cause of the unit dropping and creating this issue. The black rod is part number WH16X544 and the yellow would be WH16X543. You will want to check to see which ones you would need for your unit.
When the washer spins it makes a loud roaring noise.
Answer Hello DPP. Most likely the bearing is bad and will need to be replaced on the unit. However, on these models, the hub assembly needs to be replaced as well.