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Customer Questions and Answers for Bucket and Auger Asm by GE

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    • Part Number: AP5968411
    • MFG Part Number: WR17X23255
    • Made by: GE
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Questions & Answers

For GE Bucket and Auger Asm (Part Number: AP5968411)

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Note: This question is for the older version of this part, but we thought you might still find it helpful

This is a follow-up to my previous question. A couple more questions please. You mentioned that the augers gain "slack" with use. How can that be repaired? Regarding your recommendation to dump the ice into a bowl, clean the ice build-up from the drawer and parts -- I have already done that. My experience in other areas is that when things don't cut well, it may be that blades aren't sharp enough -- does this pertain to ice makers, or is adequate pressure of the ice through the blades (hence, decreased cutting with slack as you mentioned) the only factor? Thank you -- this is an amazing website!

Improvement Needed for Model Number GSH25jSXNSS

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Note: This question is for the older version of this part, but we thought you might still find it helpful

I bought a townhouse with a GE side-by-side with ice cube, water, and crushed ice dispenser. I love the crushed ice dispenser except it is very noisy (which I can live with) and it really doesn't crush ice very well. Often whole pieces come out, scatter among somewhat crushed ice bits. I have found it somewhat helpful to dump the ice out of the bin and let it start over. Are the blades dull and that is why the crushed ice is so inconsistent? If I get new blades or a whole new assembly, will it work better than it does now or is this as good as it gets for this particular model? Thanks

I.n. for Model Number GE model #: GSH25JSXNSS

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Note: This question is for the older version of this part, but we thought you might still find it helpful

Is there a different type of ice maker available for thjs refrigerator. The Auger type that came with my refrigerator has been nothing but a problem since I bought the refrigerator. It came as part of an appliance package when I bought my house. It is extremely loud, always extremely slow dispencing and frequently jams. Don't you have a better option available?

C Daley

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Note: This question is for the older version of this part, but we thought you might still find it helpful

The ice bucket assembly and the ice chute are both full of frost and ice, so we can no longer dispense ice out of the door chute. What parts do you recommend replacing?

Carmen for Model Number Sss25kfmd

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Note: This question is for the older version of this part, but we thought you might still find it helpful

The spacers between the 3 blades seem to fit together well, but the spacers that are around the 2 blades that are connected to each other have some "wiggle room" around the blades. Is this normal?

Sharra for Model Number GSS20GEWP WW

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Note: This question is for the older version of this part, but we thought you might still find it helpful

I need the part listed as 320 on the is bucket diagram. That spot in the list shows the whole bucket and auger asm. I only need that one little part. You have the e clips that clip onto it, but not that part showing. Can I get it or is there something else I can use in its place. I don't wan't to spend the listed to buy something I don't need. Thank you!

Jerome M. for Model Number hss25ifmbww

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Note: This question is for the older version of this part, but we thought you might still find it helpful

My ice make works fine. However it seems that somehow my ice melts just enough to clump up and refreeze. This leaves large clumps of cubes which in turn makes ice not dispense properly. It has since broken pieces off my auger. I will replace the auger but what causes this clumping? Thanks

Mark for Model Number gss25qgtaww

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Note: This question is for the older version of this part, but we thought you might still find it helpful

What's the part number for the auger and bucket assembly for this GE model side by side?

Jan for Model Number GSS25JMA WW

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Note: This question is for the older version of this part, but we thought you might still find it helpful

Been having problems getting the auger to turn. Seem like the ice is hung up in the crusher dispenser. Are there any o-rings to keep the auger from binding or how does it suppose to work? I am getting ready to buy a new tray and auger but if I can replace some rubber gaskets, that would be cheaper. Thanks!!!

Robert for Model Number HSM25GFTA

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Note: This question is for the older version of this part, but we thought you might still find it helpful

Wanting to know the difference between (AP32041914) Complete bucket and auger asm. and (AP3203458) Bucket and auger Asm. Which one will fit my model # GSS22JETGWW?

Matt for Model Number gss22jetgww

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