What repair part is needed when the dispenser for the chilled water continuously runs into the overflow and onto the floor after a glass has been filled with water?
Answer Hello C.J.T.,
While it depends on the model you have, the most likely cause is a sticky residue in the switch and linkage area of the dispenser caused by ice being dispensed into sticky drinks such as soda, kool-aid, and tea. This is such a common issue that the manufacturer recommends to dispense the ice into an empty cup and pour the ice into the drink over the sink. If you would like a more specific diagnosis, post the issue with the model number from the units' I.D. tag and we can certainly oblige.