When selecting the water temperature via the dial control, the water output temperature does not correspond. You can select a point between temperatures, and at times, get a consistent temperature. However, any click beyond that point results in a cycling of the distribution valve between temperatures; hot to cold, hot to warm, etc. There are no other issues with the control board, could this be the temperature sensor or the valve? Thanks
Answer Hello Gary,
In changing the temperature settings, you are changing the control procedure the electronic control uses in water temperature and this can vary from cycling from the hot to the cold water valve fill to filling with only hot. One thing about electronic controls, you cannot second guess them. If you suspect a problem, you have to determine the cycle and water temperature you have chosen and use the time chart on the tech sheet and the wiring diagram to determine if voltage is being sent to the proper components at the proper time. If the cycle is interrupted during checking the test will have to be started over since this will change the operational characteristics of the control circuit WH12X10323. You can just change this control but considering the operational characteristics, it may not change the units' operation. If you do test the circuitry by the time chart, you should begin by unplugging the washer from the wall outlet for a minimum of 2 minutes to clear out any previous commands that could still be stored in the microprocessor. This is like re-booting in the sense that you are starting with a "clean slate" in the control.
Washer has "perfect temp" that usually adjusts water temp to some specified range by turning off hot and cold appropriately and cycling as needed. It is normally when set on warm. It would fill for several seconds with hot and cold both, then cycle for several seconds (maybe 5 secs) with just cold, then back to both. Now, when set on warm, the hot water cycles on and off rapidly and randomly, between every half second to normal time of cycles. Set on hot, fills normally with all hot, no cycling. Set on cold, fills with cold for 10 sec or so, then cycles to hot + cold (warm) for 5 sec or so, then back to cold only. Our cold tap water right now is not very cold, maybe 60 degrees, so odd it is turning hot on with that too when set on cold. Is this a control asm problem?
Answer Hi Steve. Get a bucket. Turn the water supply valves off. Remove each water hose from the water valve. Look at the water valve inlet screen and see if the screens are plugged. Water valve part # WH13X10024. Flush out the hose's and make sure they are not clogged. The valve needs strong water pressure to keep the valve open and then closed. If this is all OK, then replace the control assy. part # WH12X10323. Thank You.
Washer will not start when I push the start button. Push it many more time and it might start.
Answer Hello Barry. Based on the information you provided, it sounds like the control assembly WH12X10323 is bad and will need to be replaced. Hope this helps.
after filling for a while it trys to go to wash before it is done filling and clicks back and forth, if I hit the reset it finished filling then on the 2nd wash and the spin it just clicked back and forth . Do I need the control Asm.?How do I further diagnose?
Answer C.J. , Before you replace the control, Remove the front panel and check the belt and pulleys for excess wear and belt debris on the pulleys. disconnect the air hose from the water level switch WH12X10093 and blow in it to clear any debris that may have accumulated in the hose. If all's OK then replace the control WH12X10323 , Good Luck and Thanks