Washer has "perfect temp" that usually adjusts water temp to some specified range by turning off hot and cold appropriately and cycling as needed. It is normally when set on warm. It would fill for several seconds with hot and cold both, then cycle for several seconds (maybe 5 secs) with just cold, then back to both. Now, when set on warm, the hot water cycles on and off rapidly and randomly, between every half second to normal time of cycles. Set on hot, fills normally with all hot, no cycling. Set on cold, fills with cold for 10 sec or so, then cycles to hot + cold (warm) for 5 sec or so, then back to cold only. Our cold tap water right now is not very cold, maybe 60 degrees, so odd it is turning hot on with that too when set on cold. Is this a control asm problem?
Answer Hi Steve. Get a bucket. Turn the water supply valves off. Remove each water hose from the water valve. Look at the water valve inlet screen and see if the screens are plugged. Water valve part # WH13X10024. Flush out the hose's and make sure they are not clogged. The valve needs strong water pressure to keep the valve open and then closed. If this is all OK, then replace the control assy. part # WH12X10323. Thank You.
Washer will not start when I push the start button. Push it many more time and it might start.
Answer Hello Barry. Based on the information you provided, it sounds like the control assembly WH12X10323 is bad and will need to be replaced. Hope this helps.
after filling for a while it trys to go to wash before it is done filling and clicks back and forth, if I hit the reset it finished filling then on the 2nd wash and the spin it just clicked back and forth . Do I need the control Asm.?How do I further diagnose?
Answer C.J. , Before you replace the control, Remove the front panel and check the belt and pulleys for excess wear and belt debris on the pulleys. disconnect the air hose from the water level switch WH12X10093 and blow in it to clear any debris that may have accumulated in the hose. If all's OK then replace the control WH12X10323 , Good Luck and Thanks
Washer stops washing. I have to restart time after time. Have tried field service mode but can't really understand it can you explain it to me?
Answer Hi Thomas. The purpose of the "field service test" is for qualified technicians to use the electronic capabilities to pin point the area of failure. Like a fault code given by the unit to assist what part area may have failed. We will send a service manual that will assist you. This will give you access to check the wires to a part , or the part that may be broken. Thank you.