Customer Questions and Answers for Defrost Heater Assembly by GE

Chris for Model Number 363.58062896

Answer Hello Chris, This definitely sounds like a defrost issue. If there were a frost build-up on the back wall of the freezer, it is a defrost issue. The defrost heater is the most common cause of this issue in this model. I never replace just the heater assembly unless the heater harness assembly isn't available for the model I'm servicing. The heater harness assembly for this one is WR51X10031. The heater harness assembly replaces the heating element, the defrost thermostat, and the wiring harness. This eliminates the possibility of a repeat failure inside the freezer compartment. The only other part of the defrost circuit is the defrost timer WR9X489, which is behind the light lens in the fresh food section. Be aware that the unit will have to be defrosted manually, with a hair dryer, heat gun, by turning it off and leaving the doors open, hot water, or some other similar method to clear the ice. You see, the defrost circuit can only melt away the amount of frost that will normally build up between defrost cycles. If you leave the frost in there, it will turn to solid ice instead of melting away. 

Rocklake for Model Number Frigidaire purchased in 2001

Answer Hello, There has to be a defrost drain pan under the unit or it would have leaked from the time it was first installed. Normally, when a unit begins leaking the defrost drain inside the unit has frozen up and the water has no place to go except in the floor of the unit and it will leak out of the unit into the floor. Without the model number, all I can do is speculate on the general causes of the complaint. If you want, you can re-post with a model number and we can go into detail on the units' operation and exactly where to check for problems. 

Terri for Model Number CSX22GRBEAA

Answer Hello Terri. To install the heater kit WR51X10031, you will need to disconnect the power and remove the back wall from inside the freezer. Then melt all the ice off the coils and remove the screws securing the element in the freezer to the evaporator and then remove the heater coil and the defrost thermostat from the unit. Install the new heater kit in reverse order. 

Doug for Model Number TFX20SABKWW

Answer Doug, the replacement heater without the harness assembly is part number WR51X10101. Thanks! 

Olive for Model Number JRSDE22

Answer Hello Olive. Yes, WR51X10031 comes with the shield and the defrost thermostat. This is a single heater, and is not the double heater. Hope this helps. 

Jerry M. for Model Number tfx20jrbk-ww

Answer Hello Jerry! The defrost heater assembly WR51X10031 is located behind the back panel of the freezer. The back freezer panel will need to be removed to access the heater assembly. This will consist of removing all shelves and items out of the freezer section. Please keep in mind to remove all power before repairing any parts to your unit. Thanks! 

John for Model Number GE TFX22KRDA WW

Answer Hello John. You will need to test the heater and thermostat WR51X10031. They should read closed for continuity when cold. If they are open, they will need to be replaced. It is not likely that the power outage would freezer the coils, but it could damage the heater or thermostat or the timer WR9X489. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. Hope this helps. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html 

Lorena

Answer Hello Lorena. The defrost heater melts the ice off the evaporator coils, so the unit will have proper air flow, and not freeze over. Hope this helps. 

Andre A. for Model Number LTF2112ARW REFRGERATOR Defrost Heater Assembly PN AP2071523

Answer Hello Andre! For model LTF2112ARW the defrost heater is 63001595. This comes with one heater tube. Instructions are not included. For the part inquired WR51X10031 it comes with the defrost heater, thermostat, and wiring harness. Thanks!