I have a GE side by side refrigerator model# gss22sgpass. the freezer part wants to freeze up and the freezer is not cold and the refrigerator part is not cold. Can you please tell me what the problem is? Thank you
Answer Hello Sasha,
This is most likely the defrost heater WR51X10101. It could also be the main board WR55X10942, the defrost thermostat WR50X10068, or the temperature sensor WR55X10025. There are two of the last in the freezer compartment. The one that normally gives a defrost issue is mounted to the top of the evaporator coils.
Defrost Heater Kit
Part Number AP4355467
My model uses only one bulb. Will this double bulb kit fit my harness without any modification?
Answer Hello Loyd. Yes, GE made changes to the heater WR51X10101. Some units do need modifications and the heater comes with instructions on how to do those if needed.
I need the one that is 7 1/2 long not the 9 in. Can you help?
Answer Brayton, according to the manufactuer site and your model number the defrost heater kit part number WR51X10101 is the correct replacement and will fit your GE model TFX20JRBKWW. Thanks.
Check defrost heater and it shows good. Freezer coils continue to freeze up.
Answer Hello Dana. Check the thermostat and the main board on the unit. They can cause the issue you are having with the unit. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html
My freezer seems to be working fine, but the refrigerator will not cool below 64 degrees. Both settings are on 5. Is it probably the defrost heater?
Answer Hello Frank. If there is frost on the back wall inside the freezer, you will need to test the defrost heater and the defrost thermostat. They should read closed for continuity when cold. You can test this with a multi-meter TJMA-DMT3. I will include a link at the end to assist you how to use the multi-meter if needed. If both parts are good, you will need to replace the defrost timer. Once the problem is repaired, you will need to thaw out the ice on the coils before the unit will operate properly. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html