Having trouble with the dispenser leaving detergent packets 1/2 used. When I put the dishwasher into Service Mode, Key#3 for the Detergent/Rinse Aide Module does not do anything (no sounds from the dishwasher). Is this the right part for the problem?
Answer Hello Shane,
You should first make sure the unit is filling properly. If it is, check for anything that would hamper water circulation, (clogged holes in the spray arms, separating spray arms, damaged or missing docking cone, stopped up filters, etc.). If no problems are located and the dispenser door is not blocked and opening freely, check the water heating circuit. If still no problems are located, replace the control WD21X10247.
I have problems with the soap dispenser on my dishwasher Model GSD6900J10CC. The door will not lock. What part shall I replace it with? Do instructions come with the part?
To correct the issue with the door latch on the dispenser not locking, you will need to replace the dispenser assembly. There are not instructions that come with the part but is relatively easy to do. You would start by shutting off the power to the unit. Once the power is off, open the dishwasher door and remove the screws holding the inner door in place. With the screws out, lift the inner door up. There will be screws that hold the dispenser assembly in place that will need to be removed. Disconnect the wire harness and remove the dispenser and install the new one.