I purchased the shaft seal and retainer washer. When I was taking it apart, the shaft itself snapped off. Is the shaft available?
Answer Hello John. The model number you provided is not working. We will need your model number to help you with this. Please call 1-877-477-7278 or post your model number with a new question on the parts page. http://www.appliancepartspros.com/modelnumber_locator.aspx
My dishwasher fills and drains at the same time.
Answer Hello Dave. The solenoid is bad and will need to be replaced on the unit.
When the drain selenoid trips water drips from the bottom of the selenoid. there is no water coming from any where else. Can i just replace the selenoid--or do i need to do more?
Answer Everett, You'll need to do more. You really don't need the solenoid WD21X802. The dripping water is more likely dripping from the flapper shaft seal WD8X181 and push on nut WR2X7054 . You will need to remove the solenoid assembly, and the linkage to access and replace the seal and nut on the shaft. be very careful removing and installing the new seal.
Will the drain solenoid click before it fails.
Answer Hello Ray,
The drain solenoid clicks when it is operating properly in the sense that when the solenoid activates you will hear an audible click sound pulling the arm down.
DISHWASHER RUNS FOR 4 MIN. THEN WE GET ERROR MESSGE C1, OR C2. THE WATER IS ALL PUMPED OUT.
WE FOLLOW INSTRUCTIONS, BUT IT DOES NOT FIX IT. WHAT IS GOING ON?
Answer Hello David,
You may want to check the drain pump gate valve. If the gate valve did not return to the closed position then the pump needs to be replaced. You may also have a drain sensor switch that is shorted or closed. Do a continuity check on the switch to make sure it is open. If it is closed then you will need to replace switch. Also check your drain solenoid to make sure that it is not stuck down. If it is then it needs to be replaced. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html