Is there a warranty on the control panel WB27X10311? If so, what is the warranty?
Answer Hello Lynne. All of our parts come with a 1 year replacement warranty. If you are having an issue with a part please calls us so we can get it taken care of for you. 1-877-477-7278
All 4 top burners do not work.
Electric connection is good 220v to stove.
Oven & broil elements work.
Answer Hello Arden. If all four top burners are not working then it sounds like you have a bad or burnt common wire coming from the power to the infinite switches. If you have a meter back track from the switches to power supply and you should find the bad wire.
I have burners no oven or clock. It's like its the control board.
Answer Hello Jack. Test for power to the clock assembly. If there is power there and no display, you will need to order and replace the clock assembly on the unit. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html
Top oven element won't cut off from the oven control knob. Still burns at the off position.
If the broil element will not shut off even with the unit being in the off position, then this would be a faulty electronic control board WB27X10311 which would need to be replaced.
Where do you find the model on a G E spectra range/stove?
If there is a storage drawer, open the drawer and look on the frame of the unit around the drawer opening. Also check when you open the oven door, on the frame near the hinges. The last place would be on a tag on the inside of the oven.
My broiler stop working first and then the oven stopped heating a week or so later. When you try to put it on, I hear a clicking sound.
Answer Hello Dorothy. You will need to test for power to the bake element from the clock. If there is not 240 volts at the element, and the clock is not putting out 120 to the element, you will need to order and replace the clock in the unit. You can test this with a multi-meter TJMA-DMT3. Here is a link on how to use a multi-meter. http://forum.appliancepartspros.com/oven-repair-including-ranges-cooktops/4810-how-check-continuity-ohmmeter.html