How can I test the water level switch? Tub over fill and drains out.
Answer Hello Bill! If you disconnect power to the washer does it continue to fill? If so, you will need to replace the water valve WH13X10027. If it shuts off, make sure that the water pressure hose is not clogged. If it is not, replace the water pressure switch WH12X10069. Hope this helps!
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Water is getting into my WCSR4170DWW Washer "Flood Hose" and then draining onto my floor/bottom of the washer. Why is there a hole in a flood hose? How do I prevent water from getting into the flood hose to begin with? It is getting in there during the "agitate" phase. The washer fills and drains fine.
Answer Hello Erin,
The purpose of the flood hose is to prevent an overfill situation from putting water on the motor, drain pump, and harness. It gets water in it when the unit spins before enough water has drained out, allowing the centrifugal force to spin the water up to the drain hose opening at the top of the tub. I would check for obstructions in the drain hose between the tub and the drain pump and on out of the machine. If nothing is found, replace the drain pump WH23X10030.
I have water pouring out of the flood hose when the unit is filling with water. How can this problem be fixed?
Answer Hello Ken. If the washer is over filling, If you can stop the water from entering the machine by turning off the timer or unplugging the unit, you will need to look for a bad pressure hose or replace the pressure switch. If the only way to shut off the water is at the shut off for the water hoses, you will need to replace the water valve in the unit.
Hello, I need help reattaching this part on my washer, it was disconnected attached with only a single zip tie. Please inform me with detailed information on how to reinstall this part on my washer.
Answer Hello Robert,
The only purpose of the flood hose is to prevent water from going directly onto the motor and board assembly in the event of an overfill situation. It is hooked on at the top and held in position with a wire tie.
I have water coming from the bottom of my flood hose. Do I need a new one?
Answer Hello Herb,
Replacing the flood hose WH41X369 will not correct the issue. Most of the time this is caused by a slow drain. You should check the hoses and sump area for restrictions. If none are found, replacing the drain pump WH23X10030 should correct the issue unless the unit is filling with too much water, (this would point toward the pressure switch WH12X10173).