How can I test the water level switch? Tub over fill and drains out.
Answer Hello Bill! If you disconnect power to the washer does it continue to fill? If so, you will need to replace the water valve WH13X10027. If it shuts off, make sure that the water pressure hose is not clogged. If it is not, replace the water pressure switch WH12X10069. Hope this helps!
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Hello, I need help reattaching this part on my washer, it was disconnected attached with only a single zip tie. Please inform me with detailed information on how to reinstall this part on my washer.
Answer Hello Robert,
The only purpose of the flood hose is to prevent water from going directly onto the motor and board assembly in the event of an overfill situation. It is hooked on at the top and held in position with a wire tie.
I have water coming from the bottom of my flood hose. Do I need a new one?
Answer Hello Herb,
Replacing the flood hose WH41X369 will not correct the issue. Most of the time this is caused by a slow drain. You should check the hoses and sump area for restrictions. If none are found, replacing the drain pump WH23X10030 should correct the issue unless the unit is filling with too much water, (this would point toward the pressure switch WH12X10173).
Washer load became unbalanced and made loud noise during spin cycle. Shut off and rebalanced load. Spin cycle started but stopped after 5-7 seconds. Removed all clothes and the same thing happened. Washer will spin fine on fine cycle by itself, but stops on spin cycle after 5-7 seconds on regular wash cycle.
Answer Hi. Jump together the lid switch part # WH12X10141 to see if it is bad. The lid switch magnet is part WH12X10276. If the water is left in the basket then the pressure switch will not allow the unit to spin. Make sure the pump is clear and it drains well. If so then jumper the pressure switch wires together to "trick" the board into thinking the water is out and it can advance into a spin. Look at the lid top to see if it is concave as if there was a basket of clothes set on top of it? If so it off sets the lid switch so it does not align correctly with the magnet. Use the bottom of your butted-fist to pop the underside of the top back up. When the tub is spinning on the normal cycle doe it tilt to one side? If so then the tub supports front part # WH16X543 (1-ea.) and the back part # is WH16X544 (1ea.). With the clothes out does it final a spin cycle as if the timer is OK. We have to decide if this is a electrical issue stopping or a mechanical one. Remove the agitator to see if the Agitator drive bell part # WH49X10042 is damaged. Reach in and see if the inner basket tub nut part # WH2X1193 under the agitator is loose throwing the inner basket off balance. Inspect the motor part # WH20X10019 and remove the belt part # WH1X2026 to see if Motor alone will finish the cycle and the motor itself is OK and not overheating. Find the wiring diagram to see if it explains the field diagnostic chart. You may have a control board that is bad. Thank You.