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Customer Questions and Answers for Ice Bucket Assembly by GE

  1. Our Price $172.40
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    • Part Number: AP3204787
    • MFG Part Number: WR17X11447
    • Made by: GE
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Questions & Answers

For GE Ice Bucket Assembly (Part Number: AP3204787)

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I'm on my seventh ice bucket replacement. Obviously thereis a design flaw, what is GE willing to do about this?

Scott D. for Model Number EAP783770

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My ice dispenser does not seem to feed very well. It does not crush ice very well. Sometimes it shakes the refrigerator when using. I removed the auger assembly and found alot of play between the blades. Also, is the round drum supposed to spin independently of the auger shaft? I purchased this refrigerator used and am disappointed in the ice crushing abilities. Any suggestions would help. Thanks

Steve for Model Number pss26mgsb bb

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This part is the complete bucket. I was told I just need The Auger cup, my cup does not turn when the auger does. Does this mean I have to replace the whole bucket complete. I was told when my auger turns, it does not turn the cup to dispense the ice as the auger turns. It is not connected to auger, and I can not see where it even had been connected. Any help out there? Thank you Matt

Matt for Model Number wr17x11447

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I replaced part 355 (the drive cup) a few weeks ago after noticing the small plastic piece had broken off (dispenser was jamming). With the new piece the dispenser would still labor and "skip" (causing wear on the new dispenser cup ) when trying to crush ice so we stopped crushing ice (this was within first 2 days). Now the dispenser got jammed again and although the dispenser cup is still okay (although showing more wear) the "ear" on part 359 has broken off where it attaches to part 361. Any thoughts on the best solution? I know I need a new part 359 now but should I also replace the entire dispenser assembly?

Chris C. for Model Number GE Side by side: GSS25TSW

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I have ordered plastic part #355 three times and all have shattered. The last 2 lasted less than 10 days for both. Clearly something is not right. I have modeled the pictures on your website, at least what can be observed, for installation. I have also noticed metal shavings below the blade and the auger has clearly been "shaved". Any suggestions? Thanks

Mike K for Model Number Pss26lsrc ss

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The ice bucket assembly gets jammed. This requires removal of the assembly from the freezer to get the ice out of the crusher. It will operate for a short time then reverts back to being jammed. What is causing this problem? Thank you for your help. Kent Brooks

Kent for Model Number zfsb26drh

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I'm buying a new GE refrigerator and found that the model that I'm interested in has a plastic auger in the ice dispenser. My research on it found that the plastic auger breaks easily. Will the WR17X11447 Ice Dispenser Assembly with a metal auger fit the side by side refrigerator - model number GSHS6LGBSS? The model is sometimes identified as model number GSHS6LGBBHSS. If not, is there another ice dispenser assembly with a metal auger that will fit it?

Matt for Model Number gshs6lgbss

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The auger in the bucket assembly appears to be rusted. Cleaning the "rust" on the auger seems to clear up the deposit somewhat. Is this "rust" or a different deposit problem? If I need to replace a part(s) should I replace the entire Ice Bucket and Auger Assembly or just the Auger? Can the Auger by itself be replaced? Ice making is not compromised by this problem. Thank you for your assistance.

Frank for Model Number Refrigerator GE PTI22MFMARBB -Serial #ZA904997V. Refrig purchased August 2002.

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does AP3204787 fit this model. does not show on cross reference. but ckeck shows it does

Bob C for Model Number PSHS6TGXBDSS

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I'm convinced Part #357 is stripped out on the rectangular inside (female to the Part #350 center shaft). Do I need parts 356 & 357 to make the repair? If so, what are the basic steps?

Brent G. for Model Number WR17X11447

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