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Customer Questions and Answers for Ice Dispenser Solenoid by GE

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    • Part Number: AP3963333
    • MFG Part Number: WR62X10055
    • Made by: GE
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Questions & Answers

For GE Ice Dispenser Solenoid (Part Number: AP3963333)

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My ice dispenser door keeps sticking open and causing massive frost buildup inside the dispensing tunnel. Did some research and it pointed to a rusted solenoid. Took it apart and it is super rusty. Is this the right part and all I will need? thanks

Rachelle for Model Number gsh22kgmdbb

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My dispenser will not dispense water, crushed ice, or ice cubes. When the dispenser flap is pushed to drop ice the green LED indicating ice cubes goes dim without any action or noise. My question is: would the ice dispenser solenoid be defective or is there a different problem since the water won't work either. Thanks in advance, Lance Hauer

Lance H for Model Number GE brand GSL25IFRF BS

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Hi, my refrigerator is having problems as the fridge temperature doesn't maintain the same temperature. For example; I open the fridge and the temperature is on -1 degrees, if I were to change and lower the temperature to a number such a -19 degrees and reopen the fridge it would return back to -1. In the manual is says that it is needed to continuously change the temperature for 24 hours so the fridge can understand the degrees it is needed to be. However we have completed this action for a longer period and it is not working.The freezer also doesn't freeze the food in the freezer and it is not as cold. Also the refrigerator sometimes makes noises throughout the day and loud bang sounds as well.

Carlos for Model Number PCG23SHMHFBS - BF407676

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My Ice and water dispenser only dispensers water, when I try for cube or crushed ice the green light on the control panel dims, and the fan seems to cut off. What could be the problem?.

Chris for Model Number PSS26MSWASS

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The ice dispenser only dispenses crushed ice. Is this an issue that replacing the solenoid will typically fix? Thank you.

Mark for Model Number PSS26MGSCWW

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I recently found that the water dispenser on the refrigerator is not working but the ice maker works just fine. Today I replaced the Dual Water Outlet Valve but that still didn't work. I'm not positive the line is freezing because I can't tell when I look underneath the refrigerator (from the front) if the water is flowing to the dispenser or not. Is there a connection in the front that I can check, or how do I find out if the line is freezing in the door? I've tried turning the temperature in the freezer down, but haven't resorted yet to turning the freezer side off. Any ideas would be greatly appreciated!

Sean for Model Number ESH25XGPAWW

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I have a ice dispenser on the out side of the refrigerator and the flap is hanging up after the ice drops out. Can I lube this or do I need to replace. I had it replaced two yrs ago.

Terry for Model Number G.E. TSS22SGMD BS

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I reset the icemaker on my GE refrigerator and in a 24 hr. period it only made 10 ice cubes. I just ordered a solenoid because the flapper would not close when I did get ice. Do I need to replace the icemaker?

Paul M for Model Number GSS23WGTAWW

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Installed the new solenoid and plunger. Works much better, however the ice dispenser door remains open. When touching lightly, it closes. Before, it would not close even with coaxing. So long as I remember to reach my hand to the door and touch it so it closes shut, it will hopefully not warm up the freezer. I consider it 90% fixed. Would not be satisfied if this were some else's freezer. What could be keeping the door from closing?

Paul G for Model Number PSS26LGRC BB

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My ice dispenser door does not close and is causing the freezer to warm up and frost is abundant on the freezer inside door. I removed the necessary items to get at the door and found there was some moisture around it. The screws are all rusted. The solenoid has rust on it and the plunger does not move freely, keeping the door from closing completely. I see the selenoid part, but will need screws as well to replace the rusted ones. Also screws around the ice dispenser door needs replacing. Where do I find a diagram with part numbers for these additional parts? Thank you.

Paul G for Model Number PSS26LGRC BB

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