I have 4 burners. When any of them are turned on, I can here sparking but none of them light. What part needs replacing?
Answer Hello Patricia,
Certain models of the cooktop are equipped with a gas shut-off valve. This valve may be turned to the off position by rotating the shut-off
valve knob, mounted in the control panel of the maintop. This shut-off valve is NOT meant to replace the main cooktop shut-off valve
mounted downstream of the gas regulator. This has been accidentally turned off during cleaning. If this is not the case, make sure the main shutoff has not been turned off. If these check out you should make sure you can see a spark at the ignitor. The spark module will still click regardless of where the spark is being discharged. If the ignitor wires are losing th4e high tension voltage, the sparks may be under the main top away from the gas. Otherwise, the burners should be thoroughly cleaned with an old tooth brush and hot white vinegar to insure the proper gas flow to the burner lite area.
My GE left rear burner sparks when I switched it on, but it is very weak and can not ignite. All other burners are working ok. I pulled the weak igniter out and noticed the connection between the white porcelain to the red wire is not solid (seems like aging due to heat). I bought the igniter AP3191250 and found out it does not come with a wire. What part should I order to get the wire. Please help. Thanks.
Answer Hello John,
I looked up the model you listed on GEs' website and found that GE does not list the ignitor wires individually or as a harness. I did a search for four burner ignitor wires and pulled your mini manual and found that your model has a blue, brown, yellow, and orange wire and of all of the ignitor wires harnesses made by GE, the WB18T10407 is the closest. This is not to say that this is the correct one for your model but is the best guess we can provide. If the wire lengths are not the same, you may have to replace only the bad wire and you may have to use a different color wire from the harness to do this. The spark will not know the difference and because of the fact that they carry high tension voltage, they have to be completed by the factory.
This is a ceramic cooktop. Do I have to disassemble ceramic top to replace igniter?
To replace the igniter you would remove the burner cap the burner head and the burner base and the igniter should come out with the base. Make sure that you unplug unit before doing this.
Does this ignitor package include cable?
Answer Hello Tao! No, the igniter WB13T10010 does not include the wiring. We'll need the model number to your appliance to verify if the manufacturer offers the wiring for your unit. Thanks.
Our stove was not igniting so we asked and were told to replace the spark module. I've replaced that but still get no clicking except in the back left burner. Should I be replacing the igniters or have I installed the spark module incorrectly?
You will want to check the ignition switches and wiring from the switches to the spark module. To check the switches you will want to turn off the gas to the unit. Using a continuity tester you will turn on the switch and should have continuity across the leads. If not then the switch is bad and would need to be replaced.
Two of my Igniters aren't working. Is it the Ignitor that I should buy or is there another part that could be causing the issue?
Answer Hello Rob, it could be your spark module WB13K25 or the ignitor switches WB18T10176 though, it's unlikely two ignitor switches would fail at the same time. Hope this helps!
I have model JGP989BK288. The igniter does not stop sparking.
Answer Hello Charles,
When only one surface burner isn't working, it is normally because of a dropped ground. The ignitor has to have a good ground to spark to, as you know the circuit has to be complete back to ground. The cook top is made up of multiple steel parts, all screwed together. The way I usually restore normal operation is to remove all of the parts that are screwed together and use a piece of 120 grit sand paper to "clean" the surfaces that contact to complete the ground up to the ignitor area. Since you have a glass cook top, the unit will have to be pulled from its' installation and the glass top removed to find the point where the ground has lost contact. Sometimes, just tightening the screws will work, but this is pretty much a temporary fix. If you want it to fix the issue, you will go to the trouble listed above.